Frequently Asked Questions
Smarter.com is a comprehensive shopping engine that helps consumers to make smarter buying decisions online. We empower consumers to compare shop and search over 3 million products in over 20 different categories and to read user product reviews in order to make informed purchase decisions. Consumers can then research the latest promotional and pricing information on products listed at a wide selection of online merchants, and read user reviews on those merchants.
For many consumers, comparing products and prices online can be a new experience. We have tried to answer the most frequently asked questions below.
| Question: |
Is Smarter.com an online store? |
| Answer: |
No, Smarter.com is not a store. Smarter.com is a comparisonshopping engine that provides information to help you compare products,prices and stores online. Once Smarter.com has helped you find aproduct at a store you like, you can click on a link to go directlyfrom our site to the online store, where you can purchase the product. |
| Question: |
How can I find a particular product on Smarter.com? |
| Answer: |
You can locate a product either by using our search box or byclicking on category tabs or attribute filters on the left hand side ofour pages. For more tips on how to find products on Smarter.com, pleasetake a few minutes to read our Search Tips. |
| Question: |
If I have a problem with the merchandise I've ordered, will Smarter.com help me resolve it? |
| Answer: |
If you have a problem with the merchandise you've ordered, you need to contact the online store you ordered it from. |
| Question: |
If I need additional product information or advice, who should I contact? |
| Answer: |
To get additional advice, please contact the product manufactureror visit their website, or speak with a store's sales department. |
Our objective is to provide the most comprehensive comparison shopping experience globally, and we welcome any additional questions or suggestions you might have. Please contact us.
